Employee Engagement Has Many Benefits

Based in the Dallas area, Paul Generale serves as the executive vice president of Christus Health. The company offers not-for-profit health services across Texas, Louisiana, New Mexico, and three Latin American countries. Paul Generale has a professional interest in healthcare industry best practices and employee engagement. And in 2021, Christus Health was named among the top seven most-engaged healthcare companies.

According to research, engaged employees are 17 percent more productive and show 21 percent greater profitability than their peers. Such employees are more likely to expend discretionary effort in their work and are less likely to look for work elsewhere. Tesla, Inc., illustrates how employee engagement can have a positive impact. Alarmed by the rising number of injuries at its car assembly plant in Fremont, California, Tesla employed a strategy of more transparent communication to encourage employees to improve safety. Elon Musk, Tesla’s CEO, instructed employees to report every injury to him without exception. As a result of this proactive employee engagement initiative, Tesla saw incidents reduced by more than 50 percent in 2019 compared to the numbers reported in 2018.